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European Interoperability Framework and the Mobile Age Project

On the 23rd of March 2017 the European Commission published a new European Interoperability Framework that enables European public administrations to coordinate their digitation efforts when delivering public services. As the European Press Release mentions many EU Member States are digitising their public administrations to save time, reduce costs, increase transparency, and improve the quality of services that they offer to citizens and businesses.

Doing this in a coordinated way ensures that the public sector is not only digital but also interoperable. The EU framework will help Member States to follow a common approach when making their public services available online, also across countries and policy areas. This will contribute to reducing bureaucracy for people and businesses, for example, when requesting certificates, enrolling to services, or handing in tax declarations.

Indeed, it is undeniable that digitising public administrations is an advantageous solution since it simplifies and speeds up the administrative process. But what about senior citizens?

Technology should not be limited to the younger and more tech-savvy population. Medical services, web-based services and hang-out spots should be accessible to the elderly as well. Unfortunately, senior citizens do not normally use to the Internet to the same extent as younger generations, and while government agencies are increasingly providing their services through digital platforms, this risks excluding senior citizens from the design and use of such services. This exactly is the goal of Mobile Age, to focus on open government data, mobile technology and the provision of public services in relation to Europe’s elderly population.

Mobile Age aims at the social inclusion of senior citizens. This will be achieved by creating applications for mobile devices, based on the needs of the elderly population. The project provides the basis for the development of mobile-based open government services focused on senior citizens. As a result they can benefit from the production and use of open data.

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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 693319
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